HR

Our Human Resources function has changed dramatically over the past 12 months to better serve the needs of our customers worldwide. We have established HR Managers who work closely with the senior management team of each business to help them drive their business forward. We have centres of expertise such as Reward; Organisation Development or Employee Relations who provide the technical capability to enable the organisation to grow and operate efficiently. To work in Human Resources you must be the kind of person who asks questions and makes suggestions and who has the drive and initiative to improve on what’s gone before. Quite simply, we look for people with the potential to make a real impact on our business. You will have a flair for building strong working relationships with both internal and external customers ensuring you understand the needs of the business.

Find out more about the different teams you could work in.

Reward
We are an expertise team within the HR function. As a team, we provide a consultancy service to both the HR function and the wider Barclaycard business on all Reward matters. We drive the strategy and operations of Reward across Barclaycard and ensure that the colleague compensation proposition across Barclaycard remains competitive within the relevant market.

We also seek to maintain internal equity in compensation programmes, with an emphasis on building strong internal talent capability in line with the high performance organisation objectives. In doing so, ensuring that Barclaycard’s strategy of ‘owning the world of simple payment’ is embedded in Barclaycard’s Reward operations and programme design.

Our Objectives include:

• To partner with the HR team and the wider business, to deliver thought leadership and operational support in all aspects of Reward.
• To ‘Own the World of Simple Payment’ by ensuring that this philosophy is at the foundation of all aspects of Reward.
• To constantly strive to be ‘one step ahead’ as individuals and a team by improving the speed, efficiency and simplicity of service provided to the business.

Organisation Development
We provide expertise in most of the HR levers that drive individual and organisational performance in Barclaycard. Our department is divided into 4 area’s of expertise:

Barclaycard Academy
The Barclaycard Academy provides learning and development through which colleagues can build the capabilities they need to make their contribution to delivering the Barclaycard Strategy. The Barclaycard Academy Learning Curriculum covers Leadership, Functional and General skills and uses a range of learning methods from instructor lead learning, to self directed learning and e-learning. 

Diversity
We support the business in delivering an inclusive environment that allows all colleagues to contribute to the success of Barclaycard. We do this by promoting awareness throughout the business. Our Objectives include: Creating a Disabled Customer Forum to review the products and services offered by Barclaycard to ensure they remain simple for customers with various accessibility needs. We support disabled colleagues through the Disability Mentoring Scheme and deliver improved online diversity awareness training for all colleagues.
 
Organisational Effectiveness and Employee Insight
We look at all the different types of measures that are needed to gain a better understanding of all employee’s views and awareness in Barclaycard. The main role is to deliver and act upon Employee Opinion surveys.

Performance Development
This focuses on providing and managing the performance management framework for the organisation. The key is ensuring that stretching, aligned objectives are set for people at the start of the performance year, and that regular reviews happen throughout the year to measure progress and provide ongoing coaching and development to ensure their achievement.

Talent
This is about establishing robust plans and processes to ensure a deep understanding of the current and future talent requirements across the organisation. It includes identification of key roles and capability gaps, and segmenting the talent population to identify those with the highest potential and expertise. The primary focus is on ensuring that the right people are aligned to the right roles, and development plans are in place to ensure a strong pipeline of talent to meet the future needs of the business.

Employee Relations
We work to effectively communicate changes to company policy so colleagues are kept up to date with changes that affect them. We liaise with Line Managers and HR Managers on cases requiring external legal advice and work to determine the impact of new regulations /legal requirements and ensure that the necessary changes are implemented within the Barclaycard.

Resourcing
We provide expertise to cover all aspects of recruiting both externally and internally using world class tools across Barclaycard globally. The team designs, encourages & monitors Resourcing best practices across Barclaycard. The Resourcing expertise team comprises of 3 expertise areas:

Resourcing Expertise and Operations which ensures that Barclaycard work within industry and company guide-lines and have worldclass solutions. We provide tools to help hiring managers make sound decisions throughout the recruitment process and make the recruitment process an enjoyable and rewarding experience.

Graduate Recruitment lead the recruitment and development of graduates and entry level talent in collaboration with Barclays Group.
 
Executive Resourcing specialise in attracting and selection world class talent into Barclaycard and offer our candidates a one to one service throughout the process.

HR Generalist
We work alongside the HR Leadership team to develop and deliver the Barclaycard business strategy to “own the world of simple payments” and we work throughout the organisation. This means working in close partnership with senior business leaders both inside and outside of Barclaycard. We focus on developing talent and provide coaching and support for line managers and work towards making a sustainable impact on the communities in which we live and work.

Join HR and you will experience three placements. These placements will allow you to develop the skills, insight and experience to establish a successful career in HR. Take a look below to see some of the responsibilities you could be involved with:

You could help to develop progressive, imaginative ways to reward and motivate our people by carrying out research and analysing data.

Work on a specific training initiative i.e. the graduate induction programme; a leadership development programme or training across several different sites across the UK.

Work closely with stakeholders to help them fill their vacancies quickly and cost effectively.

Work alongside HR Managers to develop and deliver the agenda and strategy for their business areas. This means working in partnership with senior business leaders.

Help us take account of business issues, strategy and goals when we’re developing people plans for the business and coming up with ways to address them.