Credit Risk Office

Credit Risk identifies, assesses and manages all commercial activity. Our main responsibility is to support sustainable business growth by calculating the risks versus the benefits of business initiatives and recommending the wisest way forward. Credit Risk also makes sure our customers receive the products and services that best suit their circumstances and borrowing needs.

To be effective, the Credit Risk teams must understand both risk management techniques and the key drivers of profit and loss within the business. There’s a huge variety of roles and responsibilities within the department as we support profit growth across:

• Consumer credit card businesses in the UK, Europe, Africa, Asia and America.
• Corporate card businesses in the UK and Europe.

Find out more about the different teams you could work in:

Decision Science
Decision Science uses statistical modelling and analytical techniques to build the models that support key decisions across the risk lifecycle. These models might help us decide whether or not to accept an application, work out which customers should receive credit limit increases or decreases, or identify which customers to target with marketing campaigns.

Credit Risk
Whether they work with new application data or existing customer data, our analysts in credit risk:

• use statistical techniques to minimise risk and maximise rewards
• work out optimal credit limits for segmented customers
• make sure customers are on the appropriate products 
• optimise value of customer relationships
• use detailed tracking and analysis to identify which treatments to apply to a customer’s account and when.

High Risk Account Management/Collections
This area will either:

• identify accounts showing early signs of financial stress so we can help these customers regain control of their finances and minimise potential loss to the business.

OR

• work with customers already in financial difficulty to agree a repayment plan that allows them to manage their debts in an affordable and controlled way. 

Management Information & Forecasting
The key to managing Credit Risk effectively is having detailed insights into the trends affecting the countries and markets where we operate. It’s also vital to have a thorough understanding of the current and projected performance of our business. By delivering this knowledge, Management Information & Forecasting helps us take proactive measures to maximise profits and minimise losses.

Risk Delivery & Control
The Risk, Delivery & Control team enables us to make fast, accurate changes to the technology and processes we use to identify, control and manage risk. It also makes sure we operate within all legal, regulatory and governance frameworks.

Join us here and you will experience three placements. Together they’ll give you invaluable insight to a variety of business units and markets while developing existing and new skills. As part of our unique programme, you will also have the chance to learn a huge amount through our recently launched Credit Risk Academy – supported by VISA Business School with modules that include Statistical Analysis; Credit Policy Design and Impairment and Capital – as well as from the large graduate community within Barclaycard. Take a look below to see some of the responsibilities you could be involved with:

• The delivery of actionable insight and recommendations using a variety of analytical techniques.
• Supporting the analytical teams through the delivery of data validation/ manipulation/ analytics and solutions.
• Understanding the critical success factors in credit card lending and acting as an advisor to the business units.
• Producing detailed presentation packs and MI to support the work undertaken and presenting to business teams on your findings.